MISSION
CONTROL.
Every pilot hits turbulence. Find the fix, get back to your game, and reach our team only when the usual solutions don't work.
WHAT WENT WRONG?
Select the issue you're experiencing. We'll show relevant fixes and documentation before opening a support request.
LET'S FIX THIS.
Answers matched to your issue.
Need a real person to look at this?
Support is intended for unresolved gameplay and platform problems, not general questions already answered in the docs.
PLAYER SUPPORT DESK.
For unresolved issues only. Connect your wallet, verify EXO ownership with a safe message signature, and send a precise report.
CONNECT YOUR WALLET
Use MetaMask, Trust Wallet or another EVM wallet. WalletConnect QR is available on desktop.
VERIFY EXO & YOUR SIGNATURE
A positive EXO balance on Ethereum, Polygon or BNB Chain is required to send a support request. Signing a plain-text identity message does not spend EXO or approve a transaction.
REPORT YOUR ISSUE
Human assistance is reserved for issues not solved by the documentation. One successful support request per wallet every 24 hours; additional anti-spam checks apply.
YOUR NEXT ANSWER
MIGHT ALREADY BE HERE.
Explore the complete player documentation, game controls, EXO access guides and leaderboard troubleshooting.
OPEN DOCUMENTATION

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